X+1 released a study that measured the pain felt by many buying keywords from Google and the other engines. Satisfaction with the performance of their companies' SEM campaigns was suprisingly poor: on a scale of 1 to 7,
- only 12% of respondents gave SEM a top-ranked 7,
- 57% ranking SEM a 1 or a 2.
Performance satisfaction with fairly simple search campaigns (30 to 100 keywords pointing to customized landing pages) was also poor: a full 42% reported being either "dissatisfied" or "very dissatisfied."
Despite the poor SEM performance, respondents were still willing to lay out more money in the months ahead.
- 65% of survey respondents reported that they were planning either to spend the same amount of money in 2009 that they spent last year,
- 13% planning to spend 20% more.
Is this "throwing good money after bad"? Marketers need to take steps to improve their results.
"If there's one sure cure for avoiding disappointment, it's to manage your expectations correctly. Paid search is an difficult marketing medium to master, despite the perception (promoted by the search engines) that it's a self-serve, plug-and-play road to profits. Here, failure isn't just an option: it's practically guaranteed for the unwary and the unequipped. Buyers must always be wary, whether they're buying keywords, staffing in-house teams, or shopping for SEM agencies. The good news is that if you approach this medium with fear, respect, caution, and a first-rate, executable plan, you just might wind up being happy with your results." said Steve Baldwin.
Read the original article: MediaPost Publications Unhappy With SEM? You're Not Alone 06/29/2009
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